This course is designed to provide participants with a deep understanding of effective process design practices and how to leverage automation to optimise processes.

The course places a strong emphasis on process design principles, mapping, and analysis, with a concluding focus on how automation can be integrated to improve efficiency.

This course is designed by highly qualified learning design experts, assisted and guided by a Doctoral & Masters level leadership team. Working closely with subject matter leaders with extensive domain experience, this course is built on sound academic rigour and applied real world experience.

Run in a cohort-based, activity-led format, it goes beyond theory to provide practical methods and frameworks that you can immediately apply in your workplace.