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Shipping & Returns Policy

Returns Window: We offer a 30-day return policy from the date of delivery.

 

Return Conditions: To be eligible for a return, your items must be in the same condition that you received them—unopened and in original packaging.

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Return Process: To initiate a return, please contact us at [Your Email Address]. Returns should be sent by mail.

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Return Shipping: Customers are responsible for paying their own return shipping costs.

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Refunds: Once your return is received and inspected, we will process your refund to your original payment method within 2 business days.

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Damaged or Faulty Items: In accordance with Australian Consumer Law, if your product is faulty or damaged upon arrival, please contact us immediately for a full refund or replacement at no cost to you.

Emergent Learning — Learning & Capability Consultancy in Australia - Sydney | Melbourne | Brisbane | Perth | Adelaide 

We design and deliver tailored learning solutions, facilitator-led training, eLearning, and capability uplift for Australian organisations.

© 2025 Emergent Learning Pty Ltd

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