Multi-Award Winning
How we Create Clarity & Impact
Our Training Needs Analysis and Learning Needs Analysis services connect capability development with organisational performance.
We use data, interviews, and observation to reveal the root causes of learning gaps, ensuring investment targets the highest-value opportunities.
The result: learning that’s evidence-led, contextual, and relevant.
Discovery Analysis
A rapid scan to clarify business goals, learner needs, and performance gaps so you can scope curriculum and investment with confidence.
This includes:
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Stakeholder interviews, quick workshops, and desk review to surface pain points and priorities.
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Mixed inputs (surveys, field conversations) to capture lived experience fast.
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Synthesis into a short decision brief with immediate next steps.
Curriculum & Systems Audit
Assess existing materials, platforms, and assessments to find strengths, gaps, and duplication — and to align with how people actually work.
This includes:
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Review of modules, workbooks, and support assets; retire/refresh/retain recommendations.
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UX/usage pain-point analysis (e.g., filters, terminology, data interpretation) to target training fixes.
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Technology readiness and documentation standards for scalable updates
Learner Personas
Define who your learners are, what success looks like for them, and how context (language, access, prior knowledge) shapes the pathway.
This includes:
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Segmenting cohorts and clarifying confidence/knowledge gaps across roles.
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Capturing preferences and access constraints (e.g., mobile-first, short video).
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Onboarding needs and foundations before tool/process training (reduce overwhelm)
Co-Design Workshops
Turn insights into direction. Facilitate collaborative sessions to agree design principles, prioritise capabilities, and prototype pathways.
This includes:
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Learner journey mapping and capability prioritisation across roles/contexts.
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Scenario-based activities that build commercial/data confidence and shared interpretation.
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Draft curriculum structures and assessment approaches for validation.
Task & Role Mapping
Anchor training in real work by mapping the roles, tasks, decisions, and handoffs that drive performance.
This includes:
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High-level role maps and detailed task lists that reflect end-to-end workflows.
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Numbered task mapping across systems and user groups to define “what good looks like”.
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Identifying “moments of need” to inform point-of-use learning and assessments.
Redevelopment Roadmap
Translate analysis into action with a phased plan that sequences work, resources, and measures of success.
This includes:
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Timelines, dependencies, and sprintable deliverables (with clear SME touchpoints).
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Quick wins (performance support, terminology aids) alongside foundations (curriculum rebuild).
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Measurement plan linking learning to operational/commercial outcomes.
Explore Types of Learning Solutions
Our services create the foundation where the impact happens when those insights turn into action.
Discover how our learning solutions help teams build confidence, improve performance, and achieve results that last.
Examples of our Work
We’ve delivered Training Needs Analysis and Learning Needs Analysis projects across industries and organisational contexts — from national capability programs to targeted departmental reviews.
Each analysis provides clear, evidence-based insight into where learning creates the greatest performance impact:
Retail Sector
Extensive mapping of real work tasks and development of learner personas in order to redesign a national training program to align with what actually happens on the job.
Sales & Marketing
Analysed capability gaps in account managers, sales teams, and customer-facing roles to shape workforce and leadership uplift programs.
Government & Regulation
Interviewed system users, mapped workflows, and created documentation that supported adoption, onboarding, and compliance.
National IT Rollouts
Conducted discovery and task analysis to design Train-the-Trainer programs for large-scale technology and process rollouts.
Commercial Team Training
Identified user challenges in interpreting dashboards and scorecards, then produced training solutions that built data literacy and commercial acumen.
How Can we Help?
Let us know below which services you are looking for and we will get back to you as soon as possible.
Testimonials
Hayley Grieves
Head of Learning & Capability
Infrastructure Sustainability Council
"We are extremely happy with the service provided by the Emergent Learning team during the creation of our eLearning module on "Women in Construction." The Emergent Learning team seamlessly guided us through the entire design and development process. They were proactive in mapping out the learning structure and provided flexibility to ensure every step aligned with our objectives. A highlight of working with the Emergent Learning team was their responsiveness and adaptability. Their willingness to listen to feedback and adjust the content ensured the final product was exactly what we envisioned. On top of that, their videography and design skills were exceptional, producing professional, engaging videos that brought the subject matter to life. What really stood out was the team's in-depth research into the topic. Their commitment to understanding the complexities of the subject helped create a module that was not only informative but also impactful and relevant to our audience. Overall, the collaboration was efficient, insightful, and rewarding. We would highly recommend Emergent Learning for their expertise and client-centred approach."
Case Studies
Our Valued Clients
