Multi-Award Winning
What We Do
We partner with you to uncover learning needs and aligned to business goals. Whether you require a rapid discovery or a comprehensive, end-to-end analysis, we ensure your training investment is evidence-based, relevant, and built for impact.
Analysis of Sales Practice
Every engagement starts with a clear-eyed assessment.
We analyse current sales practices, shadow customer conversations, and map skills against an organisation-specific Sales Capability Framework.
This ensures training isn’t generic — it’s targeted to the biggest levers for growth.
Strategic Selling
Advanced programs to strengthen long-term relationships: strategic account planning, consultative selling, and best practice sharing across teams.
High performers are equipped with playbooks and assessment tools that encourage continuous improvement.
Job Readiness
We accelerate speed-to-competence with structured onboarding.
Sellers gain confidence in customer conversations, opportunity spotting, and understanding your value proposition.
Leaders have toolkits and checklists to ensure consistent ramp-up.
Sales Capability Framework
At the heart of the program we can define a framework that maps what great looks like at each level.
This gives you clear pathways for sellers and leaders, measurable competencies, and a structured way to track uplift over time.
Sales Excellence
The core skills that drive performance: account management, negotiation, influencing, emotional intelligence, and productivity.
Teams speak a common sales language, no matter the manager or state.
Leaders learn to coach these skills consistently.
Leadership Uplift
Sales leaders become enablers of excellence.
Through alignment workshops and coaching frameworks, they learn to reinforce skills daily, assess competencies, and drive a high-performance culture across teams.
Examples of our Work
We’ve delivered Sales Capability Uplift and Training across industries and project types.
Examples include:
Ready to Strengthen your Sales Capability?
Let’s build a program that fits your people and your goals.
Retail
Sales Performance Analysis
Conducted a national training needs analysis to assess and uplift sales and leadership capability across franchisees. Identified best practices, designed development pathways, and embedded new tools for consistency and performance improvement
Mortgage Broking
Regulatory Sales Uplift
Designed a targeted training and communication program to help brokers adapt to regulatory changes, ensuring compliance while lifting sales confidence and customer trust.
Logistics
Sales Data Adoption
Developed a blended learning solution to help account managers adopt new sales dashboards and tools, combining eLearning, guides, and leadership workshops to build data-driven customer engagement.
Banking
Lending Compliance Uplift
Developed eLearning modules to improve consistency and compliance in lending practices. Focused on scenario-based decision-making to drive behavioural alignment and high-quality client interactions.
Pharmaceuticals
Sales Excellence Framework
Co-designed a Sales Excellence Framework to shift the national sales team toward strategic account management and value-based engagement. Delivered immersive workshops, field coaching, and post-launch sustainment to embed high-performance behaviours across teams
eCommerce
Commercial Capability Uplift
Developed a four-part capability program for team leaders focused on digital marketing, commercial strategy, customer experience and delivery. Strengthened leadership, collaboration and commercial acumen across cross-functional eCommerce teams operating in hybrid environments.
Testimonials
Hayley Grieves
Head of Learning & Capability
Infrastructure Sustainability Council
"We are extremely happy with the service provided by the Emergent Learning team during the creation of our eLearning module on "Women in Construction." The Emergent Learning team seamlessly guided us through the entire design and development process. They were proactive in mapping out the learning structure and provided flexibility to ensure every step aligned with our objectives. A highlight of working with the Emergent Learning team was their responsiveness and adaptability. Their willingness to listen to feedback and adjust the content ensured the final product was exactly what we envisioned. On top of that, their videography and design skills were exceptional, producing professional, engaging videos that brought the subject matter to life. What really stood out was the team's in-depth research into the topic. Their commitment to understanding the complexities of the subject helped create a module that was not only informative but also impactful and relevant to our audience. Overall, the collaboration was efficient, insightful, and rewarding. We would highly recommend Emergent Learning for their expertise and client-centred approach."
Case Studies
Our Valued Clients
