Professional Skills
Business & Professional Etiquette
Course Overview
Business etiquette refers to the set of manners and behaviors that are accepted or required in a professional setting.
This course equips learners to contribute to their organisation in a highly professional and mutually respectful manner, using effective communication methods that scaffold positive relationships and facilitate productivity.
This course is designed by highly qualified learning design experts, assisted and guided by a Doctoral & Masters level leadership team. Working closely with subject matter leaders with extensive domain experience, this course is built on sound academic rigour and applied real world experience.
Run in a cohort-based, activity-led format, it goes beyond theory to provide practical methods and frameworks that you can immediately apply in your workplace.
Key Outcomes
-Explain the importance of business etiquette
-Demonstrate the ability to communicate professionally across all modes
-Participate in and run meetings that are effective and professional
-Consider multi-cultural and other aspects of diversity during communication