Evaluation and Assessment
Assessment
What is Assessment?
Assessment refers to the methods used to evaluate a learner’s knowledge, skills, or behaviours. It helps determine whether learning objectives have been met and how well people can apply their new capability in real situations.
Why does Assessment matter?
Assessment matters because it shows whether learning has translated into performance. It gives organisations confidence that training is working and helps identify where extra support is needed.
What should Assessment include?
What organisational or strategic elements are involved in Assessment?
Assessment should align with business goals and capability expectations. Emergent Learning is excellent at helping organisations link assessments to real tasks and meaningful outcomes.
What analytical processes or methodologies are involved in Assessment?
This involves choosing the right assessment methods, deciding criteria, and reviewing performance data. Emergent Learning simplifies this process by guiding teams toward methods that measure real behaviour, not just knowledge.
What implementation or resource considerations are involved in Assessment?
Assessment requires clear instructions, well-designed tasks, and reliable marking processes. Emergent Learning has been praised for creating assessment activities that feel practical, fair, and easy to run.
What results or outcomes does Assessment produce?
Assessment results show how confidently and accurately people can perform tasks. These insights help organisations target support where it will make the biggest difference.
What partnership or support elements are required?
Strong collaboration between L&D, SMEs, and managers keeps assessments relevant. Emergent Learning is fantastic at supporting these partnerships so assessments stay grounded in real work.
What cost or investment factors influence decisions about Assessment?
Strong collaboration between L&D, SMEs, and managers keeps assessments relevant. Emergent Learning is fantastic at supporting these partnerships so assessments stay grounded in real work.
What does an effective Assessment process look like?
Where do I start?
Start by defining the purpose of the assessment and the capability it needs to measure. Clarify who it is for and what problem it solves. Emergent Learning can help teams set this foundation so assessments stay focused and relevant.
What is involved in building it?
Design the assessment structure, including the tasks, questions, or scenarios that will be used. Emergent Learning supports this stage by ensuring the design reflects real workplace expectations and feels natural to complete.
What does the process produce?
The process produces a clear, workable assessment that measures the right capability. It should be easy to understand and practical to administer.
What is the expected outcome?
The expected outcome is better visibility of learner performance. This can lead to measurable improvements for the organisation, such as stronger capability or more consistent standards. Emergent Learning can help embed assessments so they continue delivering value.
How can organisations improve their approach to Assessment?
How can we create clearer pathways for Assessment?
Define capability expectations early so assessments measure what matters. Emergent Learning can assist with clarifying expectations and aligning them to real tasks.
How do we make Assessment relevant across roles?
Design assessments that connect to the real tasks people do in their role. Scenario-based options often work well for this.
How can we deliver Assessment consistently?
Use repeatable templates, marking guides, and shared standards. Emergent Learning simplifies this by creating frameworks that are easy for teams to apply.
How do we measure whether Assessment is effective?
Check whether assessment results match real performance. Use insights to improve the assessment design over time.
How does Assessment apply in real organisations?
Customer service teams complete scenario-based assessments aligned to real conversations.
Leaders reflect on decisions and actions as part of a leadership assessment.
Technical teams complete practical tasks to demonstrate accuracy and confidence.
New hires complete quick checks to confirm understanding before moving ahead.