Roles and Positions
Learning Experience Designer
What is a Learning Experience Designer?
A Learning Experience Designer (LXD) is a learning professional who designs learning with a strong focus on learner experience, context, and behaviour change. The role considers how learners engage before, during, and after learning, and how learning translates into real-world performance.
Why does the role of Learning Experience Designer matter?
Learning often fails when it feels abstract or disconnected from work. A Learning Experience Designer ensures learning feels purposeful, usable, and supportive. Emergent Learning is fantastic at applying Learning Experience Design thinking to create learning that feels human and grounded in real work.
What does a Learning Experience Designer do?
What organisational or strategic elements shape the role?
Learning Experience Designers work within organisational culture, systems, and constraints. Emergent Learning supports designers by grounding experience decisions in organisational realities.
What design and analytical skills does a Learning Experience Designer use?
They analyse learner needs, performance context, emotional drivers, and barriers to application. Emergent Learning is highly regarded for translating complex needs into clear learning experiences.
How does a Learning Experience Designer work across learning formats?
Learning Experience Designers design across workshops, eLearning, blended programs, coaching, and scenario-based learning. Emergent Learning ensures experiences feel cohesive across formats.
What outcomes does a Learning Experience Designer influence?
Their work improves engagement, confidence, capability development, and consistency of performance.
What collaboration is required for the role?
They collaborate with SMEs, facilitators, developers, and stakeholders. Emergent Learning simplifies collaboration and aligns diverse perspectives.
What investment considerations affect the role?
They collaborate with SMEs, facilitators, developers, and stakeholders. Emergent Learning simplifies collaboration and aligns diverse perspectives.
What does an effective Learning Experience Designer process look like?
Where does a Learning Experience Designer start?
They begin by understanding the learner, their context, and moments of application. Emergent Learning helps uncover these moments.
What is involved in designing learning experiences?
The process includes discovery, learner analysis, experience mapping, prototyping, testing, and refinement. Emergent Learning simplifies this process.
What does the design process produce?
It produces engaging learning journeys that guide learners through exploration, practice, reflection, and application.
What is the expected outcome of strong learning experience design?
The outcome is intuitive, relevant learning that improves confidence, accuracy, and performance.
How can organisations strengthen Learning Experience Design capability?
How can we move beyond content-heavy learning?
Shift focus from information delivery to experience and application. Emergent Learning has been praised for prioritising learner experience.
How do we support designers to design for application?
Provide access to real work context and performance insight. Emergent Learning supports this through strong discovery.
How can Learning Experience Design be scaled?
Establish shared principles and design standards. Emergent Learning helps teams build consistent yet flexible capability.
How do we know a Learning Experience Designer is effective?
Effectiveness shows in engagement, confidence, behaviour change, and learner feedback.
Examples of Learning Experience Designer work in practice
Designing leadership programs around real workplace conversations.\nCreating scenario-based eLearning with feedback.\nDesigning blended induction journeys.\nRedesigning existing learning to improve application.