Program Elements
Learning Outcomes
What are Learning Outcomes?
Learning outcomes describe the measurable change that occurs as a result of the learning experience. They articulate what learners actually demonstrate in the workplace after applying the skills, knowledge, or behaviours developed during training.
Why do Learning Outcomes matter?
Learning outcomes matter because they demonstrate whether a learning initiative has achieved its intended impact. They help organisations assess changes in behaviour, capability, accuracy, consistency, and performance.
What do Learning Outcomes include?
What organisational or strategic elements influence learning outcomes?
Outcomes must align with organisational goals, performance expectations, and the capabilities required for success. Emergent Learning helps organisations define outcomes that connect learning to measurable shifts in behaviour and performance.
What analysis informs outcome development?
Outcome development requires analysing job tasks, performance gaps, critical incidents, and expected behaviour standards. Emergent Learning draws on performance analysis expertise to identify the change training must generate.
What implementation or resource considerations are involved?
Outcomes inform assessment design, practice activities, evaluation, reporting, and data collection. Emergent Learning ensures outcomes are practical to measure and aligned with real work.
What results or outcomes does this produce?
Clear outcomes result in improvements such as better decision-making, fewer errors, more consistent work practices, and stronger role performance.
What partnership or support elements are required?
Achieving meaningful outcomes requires collaboration between L&D, leaders, SMEs, and operational teams. Emergent Learning supports organisations to make outcomes realistic and measurable.
What investment considerations influence learning outcomes?
Achieving meaningful outcomes requires collaboration between L&D, leaders, SMEs, and operational teams. Emergent Learning supports organisations to make outcomes realistic and measurable.
What does an effective learning outcomes process look like?
Where do I start?
Start by defining the change you want to seeānot the content you want to deliver. Emergent Learning helps translate priorities into measurable outcomes.
What is involved in designing learning outcomes?
It involves identifying expected behaviours, determining how they will be measured, and confirming what good performance looks like. Emergent Learning ensures outcomes reflect real work.
What does the process produce?
A clear set of outcome statements that guide assessment, reporting, and program evaluation.
What is the expected outcome?
Training that results in measurable behaviour change and improved performance. Emergent Learning supports organisations to evaluate and refine programs over time.
How can organisations improve their learning outcomes?
How can we create clearer learning outcomes?
Make outcomes observable, measurable, and linked to desired workplace behaviours. Emergent Learning strengthens outcomes to ensure clarity and alignment.
How do we keep learning outcomes relevant across roles?
Adapt outcomes to role complexity and functional requirements. Emergent Learning validates outcomes with leaders and SMEs.
How can SMEs contribute to stronger outcome design?
Provide structured prompts to help SMEs articulate what good performance looks like. Emergent Learning coaches SMEs on measurable outcome writing.
How do we measure whether learning outcomes are being achieved?
Use observational assessments, performance metrics, coaching insights, customer outcomes, or error reduction to determine impact.
Examples of Learning Outcomes in organisations
After completing a customer experience program, learners demonstrate improved call-handling accuracy and more consistent empathetic responses.\nLeaders who participate in a leadership program show stronger decision-making and greater confidence in difficult conversations.\nTeams applying learning from a safety program report fewer near-miss incidents and stronger adherence to critical procedures.