About the Course
The adaptive communication course provides individuals with the ability to modify their communication style within volatile or ambiguous situations in order to effectively convey complex information and ideas.
This involves understanding the perception and context of the audience and adapting language, tone, and delivery to drive evolving business outcomes.
This course is designed by a Doctoral level learning design expert in conjunction with subject matter leaders with extensive domain experience and outstanding academic credentials.
Run in a cohort-based, activity-led format, it goes beyond theory to provide practical methods and frameworks that you can immediately apply in your workplace.
Outcomes
Empathise with the perspectives and objectives of your audience
Apply active listening techniques
Adjust tone and language to suit the communication preference of your audience
Use assertive communication methods to deliver for impact
