Articles

Many scenarios in learning design fall flat because the characters feel generic. Real learning happens when characters feel human, with tone, flaws, humour, and empathy. Discover how to use characterisation to create depth, realism, and emotional connection without letting story overshadow the skill.

Consistency isn’t the opposite of creativity; it’s what makes it possible. When teams align to shared tone, structure, and brand, creativity becomes collective rather than personal. The best work happens when people know when to mimic, when to innovate, and when to protect what already works. Consistency is clarity, and clarity is the foundation of creative quality.

Most organisations jump straight to training design without asking the deeper questions: What do people actually do? How do they really learn? A detailed Training Needs Analysis (TNA) — combining task mapping and learner personas — gives the full picture. Task mapping reveals what success truly looks like in the job. Learner personas show who your people are and how they build capability. Together, they make training accurate, relevant, and immediately usable .

Investing in employee development is essential, but how do you ensure that you’re selecting the right employees for the right courses? Are your learning initiatives delivering meaningful outcomes, or are they just ticking a box? Many organisations struggle to strategically decide who should attend training programs. Without a clear selection process, learning and development (L&D) efforts risk being perceived as ineffective, making it harder to secure future investment. To ma

In the dynamic world of Learning and Development (L&D), the ability to continuously learn from experiences is not just a skill but a...

Creating effective learning experiences requires a deep understanding of the learners themselves. That's where learner personas come in

SCORM stands for Sharable Content Object Reference Model. It is a language that enables an eLearning course object to communicate with...

Many learning functions struggle to move beyond the traditional role of order takers, we empower you to move to true partnership

In this article, we'll explore the many hats our learning designers wear and the diverse range of skills required to successfully deliver

Before diving headfirst into a new learning project, it's crucial to start by properly evaluating the situation to fully understand the...

Implementing human-centred design in a learning context- stories from the frontline

Think you are saving money by hiring an instructional designer who costs half as much? Think again… Efficiency of Build A skilled and...